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Science & Technology

Mohammad Anas Wahaj | 26 feb 2018

Charity requires commitment through time and money. But in the new world of technology there can be ways in which effortless charity has become a possibility. Here are few options that can be explored - (1) Amazon Smile: Buying through smile.amazon.com automatically contributes 0.5% of every eligible purchased made to a charity of choice. (2) Altruisto: A Chrome extension that works with over 1000 partner stores to make charitable donations from a portion of your purchases. Currently, the donations are distributed between three charities, Against Malaria Foundation, Schistosomiasis Control Initiative, and Give Directly. (3) Charity Miles: An app that converts activities into charitable donations. It logs miles, transforms them into money and donates to valuable causes. (4) CheckPoints: A rewards app that provides points when one engages in various activities like scanning barcodes, watching videos, taking surveys etc. The points collected can be redeemed and made into charitable donations. (5) Donate a Photo: A free app through which every photo submitted, limited to one per day, transforms into one dollar by Johnson & Johnson that can be donated to a cause or charity of your choice. Read on...

CNET: 5 ways to give to charity without even trying
Author: Rick Broida


Mohammad Anas Wahaj | 28 dec 2017

Corporations and businesses are actively involving themselves in social and community development through corporate social responsibility (CSR), philanthropy, nonprofit partnerships, volunteering etc, to create social impact and a better world. Volunteering can play an important role in providing skills that help in building a solid foundation for a successful career. Ebony Frelix, SVP of philanthropy and engagement at Salesforce, says, 'Some of my most memorable character building experiences and important learning moments have come from volunteering. I really do feel that giving back deepens our connections, bringing companies, people and communities together.' During her early career at Salesforce she managed interns from a nonprofit and later on joined Salesforce.org to lead the company's volunteer programs in Americas. She adds, 'The role opened my eyes to the possibility that I could merge my passion for volunteering with my professional career.' Salesforce applies 1-1-1 model for CSR and philanthropic activities. Marc Benioff, founder and CEO of Salesforce, at the time of founding of the company in 1999, set aside 1% of employee time for volunteering, 1% of equity for philanthropic donations, and 1% of products or services to give away to nonprofits. As a result of applying this model, Salesforce has given more than US$ 184 million in grants, 2.5 million hours of community service and provided product donations for more than 33000 nonprofits and higher education institutions. Business, technology and social impact are interconnected. Businesses realize that to do well, they have to participate in doing good. Consumers are now sensitive to ethical aspects of businesses and expect them to align with their values. Cone reports that 87% of Americans will purchase a product because a company advocates for an issue they care about and 76% refuse to purchase a company's products upon learning it supported an issue contrary to their beliefs. Ms. Frelix says, 'I'm excited about the intersection of the nonprofit and technology industries, and seeing innovative systems and products now accessible to nonprofits after traditionally only being available to large corporations.' Read on...

Forbes: How Volunteering Can Be The First Job That Sets You Up For Life
Author: Deborah Dugan


Mohammad Anas Wahaj | 27 dec 2017

According to the website tate.org.uk, 'Emotional architecture is a style of modernist architecture conceived in the 1950s that embraced space, colour and light, creating buildings that encouraged meditation and reflection. It was conceived by the Mexican architect Luis Barragán and the sculptor and painter Mathias Goéritz who were frustrated by the cold functionalism of modernism. In 1954 Barragán and Goéritz published 'The Emotional Architecture Manifesto' in which they argued that architecture needs to be spiritually uplifting.' Emotional architecture emphasises and respects human wants and needs. Researchers Ann Sussman (architect), Janice M. Ward (designer) and Justin B. Hollander (academic at Tufts University), are developing a scientific approach to this strategy, gleaning useful insights on how people look at structures and spaces. According to them the best way to understand what factors catch the eye is to literally study its movements through biometrics. Researchers used the same eye-tracking and facial-expression analysis software used by advertisers, software developers, and automotive designers to study our near-subconscious reactions to what we see. Ms. Sussman says, 'At the moment, biometrics are predominantly used to get people to purchase things. We'd like to use them to improve public welfare, health, and well-being. We want to promote better place-making in the world and ease of walkability.' Read on...

Architectural Digest: Is Biometric Scanning the Future of Architecture Planning?
Author: Tim Nelson


Mohammad Anas Wahaj | 27 nov 2017

EDIT (The Expo for Design, Innovation & Technology), the 10 day event held in Toronto (Canada) showcased art, installations and projects, focused on innovation and design to build a sustainable future for the world. It included talks from David Suzuki, Ian Campeau (A Tribe Called Red), among others. Here are 5 selected ideas and innovations - (1) Prosperity For All: Curated by Canadian designer Bruce Mau, the main exhibit juxtaposed Paolo Pellegrin's photos of devastation throughout world, with people and inventions that are helping to combat issues such as famine, refugee crisis, smog and more. It highlighted Smog Free Project (Dutch artist and innovator Daan Roosegaarde's smog free bike that works to purify the air around you while you ride), The Ocean Cleanup (Boyan Slat's creation that intend to remove 50% of the trash found in Great Pacific Garbage patch in just 5 years) and many more. (2) Art With Purpose: Dennis Kavelman, an artist and tech investor, collaborated with the Digital Futures team at OCAD University (Canada) to create a piece of work inspired by Andy Warhol. Expiry Dates works in two phases - It compiles answers from an online questionnaire, measuring your life expectancy against a myriad of points such as your fitness level, whether you smoke, if you're married and more. Then you sit for a self-portrait, which you attach to a QR Code with all your data. In a few minutes your heartbeat appears on the big screen, taken from a reading from your eye, and then your portrait appears along with your predicted date of expiry. Another piece of the installation, titled That's Not Very Many, uses a magnetized digital board to break down those days in months. (3) The New Housing: Living sustainably means looking at where we live and providing affordable housing for all. Exhibit included Mickey Mouse's Home of the Future that was a fully functional shipping container created by students at OCAD. The One House Many Nations home was created by grassroots organization Idle No More, that seeks to provide affordable housing based on traditional indigenous ideas, and consists of two modules that link together, one dubbed shelter and the other service, that can be pieced together based on the family or individual's needs as well as the landscape in which they live. (4) The Future Of Fashion: Fashion Takes Action's Design Forward award was given to a sustainable fashion label Peggy Sue Collection (founded by Peggy Sue Deaven-Smiltnieks), a line of eco-friendly cotton and denim. (5) Waste No More: Keeping in mind the concept of feeding many with minimal impact, Waterfarmers created an on-site aquaponics exhibit to show how fish waste can be used to fertilizer food. The idea is to utilize water that is housing fish to then fertilize plants, providing protein and vegetables in a sustainable manner. Read on...

CBC.ca: 5 design innovations that just might change the world
Author: Michelle Bilodeau


Mohammad Anas Wahaj | 23 nov 2017

Customer data is key for effective decision-making in marketing and advertising. Even though technology has provided tools to collect and analyze data, and obtain valuable insights, both brand marketers and agency buyers are unsure of the transparency and effectiveness of the data their partners are providing. According to the recent study, 'More Data, More Problems: Trust, transparency, and Targeting in 2017' by Bazaarvoice and Ad Age, more than 75% of survey respondents admitted they are not fully confident that the data they're utilizing is hitting consumers who are in-market to buy. Additionally, 65% of respondents claimed they do not fully understand the origin of their data sources. Here are 10 important questions that one should ask the advertising data provider before embarking on a marketing campaign and get the best value from it - (1) What are the sources of your data? (2) How far does your data reach? (3) What percentage of your data is created from a look-alike model? (4) Which intent signals or behaviors place a user into an audience segment? (5) How do you maintain your audience segments? (6) Can you explain the process behind how you define your audience segments - and the data that feeds into them? (7) In which categories does your data best perform, and why? (8) For which metric(s) does your data best perform, and why? (9) Can you reach the same user across their multiple devices? (10) Does your data drive brand consideration and/or sales, and can you accurately attribute the performance lift directly to your campaign? If so, how? Read on...

AdAge: 10 Questions You to Need to Ask Your Advertising Data Provider
Author: Toby McKenna


Mohammad Anas Wahaj | 28 oct 2017

Over the years the dynamics of relationship between patients and healthcare providers have evolved into customers and healthcare businesses type. Rising cost of healthcare, multiple providers, privatization and technology are some important reasons for this transformation. Brad Dodge, President of Dodge Communications, and Andrew Pelosi, President of Partners & Simons, provide in detail what the patients as consumers of healthcare services expect from providers and how healthcare businesses can develop robust customer oriented strategies and fulfil the role of trusted partner in providing care services. They explain, 'Healthcare consumers have come to the realization that they have options. They don't have to settle for poor service, long wait times, limited hours, or confusing bills. Customer loyalty has to be earned - as in any other business. And consumers make it perfectly clear that if a provider can't deliver a better and more personalized experience, then they will switch to one that can. Moreover, the shift in mentality demands that providers be transparent and personal as much as possible. And from generation to generation, consumers are demanding clear communication and a trusted connection with their providers.' According to the Solutionreach Patient-Provider Relationship Study, 'The Ripple Effect Starts with Boomers', 43% of millennials are likely to switch practices in the next few years, 44% of Generation X are likely to switch primary care physicians in the three years and 20% of Baby Boomers are likely to switch in the next three years. Also, 70% of patients desire the ability to text the doctor's office, and 70% would like to receive text messages from their doctor, especially about appointments. Healthcare providers have to keep in mind expectations of these consumers and provide them personalized experience if they want long-term continuous relationships. Authors suggest - (1) Communication Drives Experience: 'The essence of creating a positive experience is making customers feel that they are heard and important — before, during, and after a transaction. Consistent, relevant communication between your company and customers is the answer to optimize that experience and engender trust. Honest communication with an emphasis on personalization builds the trust that all companies need to grow in this new information-driven, engagement economy.' (2) Entering the Engagement Economy: 'Consumers are demanding a more personalized relationship that requires a depth of knowledge of their wants, needs, and buying behaviors - and, ultimately, the best ways to engage them. Brands that succeed are the ones that manage engagement across the entire customer lifecycle. In most instances, the lifecycle and trust-building process starts very early in the customer's buying decision, even before they are considering a purchase.' (3) Who Are You Talking To: 'Creating a positive customer experience requires knowing your audience, engaging interpersonally, and meeting their needs. Answering those questions helps you develop an understanding that will be reflected in how you communicate with them across all channels, as well as what content you deliver. Also, organizations must be clear and concise; they must also offer up a valuable story; and they must be prepared to tweak that story as the marketplace changes.' (4) Focus on Delighting Customers: 'Focusing on ways to delight customers will go a long way in nurturing engagement and trust in your brand. Again, communicating and delivering valuable information to potential and existing customers can please them, especially when that information demonstrates an understanding of their pain points and goals.' (5) Harnessing Engagement: In an environment where trust is in short supply and customer engagement is spread across a broad digital ecosystem, companies must focus on their customers and on nurturing relationships through effective, relevant communication. Focusing on customer experience, needs, and preferences will not only enable brands to differentiate their products and services in a competitive market but also build the trust that results in loyalty.' Read on...

MarketingProfs: Engaging Customer Experiences Are a Make-or-Break Business Factor - The Case of Healthcare
Authors: Brad Dodge, Andrew Pelosi


Mohammad Anas Wahaj | 30 sep 2017

Data can be gold for those who can mine and transform it into a valuable form. Mastercard is giving a new meaning to it and evolving a concept of 'data philanthropy.' Shamina Singh, president of the Mastercard Center for Inclusive Growth, explains the idea of data philanthropy and how data can be utilized for social good and social impact. She says, 'The initiative first came up through a partnership with DataKind in the United States. They were set up to galvanize data scientists from around the world and plug them into social impact work. And so a number of our Mastercard data scientists signed up to DataKind programs, and this gave us the opportunity to form a much more lasting and strategic partnership between the organizations. It opened a new conversation about data for good, what it could look like, and who was doing what in this space. It was also around this time that we had the United Nations opening up to data and data initiatives, and companies like Microsoft thinking about data for good.' Explaining some of the elements of data philanthropy Mastercard is focused on, she says, 'One is working with actual Mastercard data and trying to figure out if there are uses with anonymized and aggregated data that will not only respect the rules of the road around privacy, but can be used for research. We first opened our data for use by Harvard University, who approached us with a proposal to use the data to understand how economies grow, with a specific focus on tourism data and understanding how tourism dollars move in a country. Using Mastercard transaction data, we were able to provide new insights into this area...The other area of data philanthropy is around data analytics. What we have found is that many social impact organizations or NGOs do not need Mastercard data at all. Instead, they need to understand their own data, but often don't have the capacity or resources to help themselves. In those instances, we provide either a grant to hire a data scientist, fund an expert consultant, or provide our own data scientists to build their capacity and ability to learn. The inspiration for this element of data philanthropy came from our work with an organization called DoSomething...' Providing information on how Mastercard data scientists are internally looking for insights, she says, 'We started something called the charitable donations insight, and that is something that one of our colleagues is doing where she is using Mastercard data and drawing insights to help nonprofits understand charitable giving. We asked what a spending poll would look like for not-for-profits and social impact organizations, and insights is the first attempt at that...What she realized is that a lot of the not-for-profits have to raise their own funds, but there is not a lot of science behind potentially where and how they should be doing this. So she thought if she could unlock some of the data around the charitable contributions that we know of, she could offer insights to assist them. The other thing we did, which was very interesting, was we created a dataset that organizations could pull down if they want to, and mix it with your own data to self-regulate your own work.' Read on...

devex: Q&A - How Mastercard uses data for better philanthropy
Author: Lisa Cornish


Mohammad Anas Wahaj | 09 sep 2017

Education and learning has to keep pace with the happenings in industry, and equip students with the cutting-edge knowledge and skills, to assure their success in the highly competitive marketplace. Simon Biggs, Education Liaison Officer for Wales at Renishaw, explains how 3D printing is the new technology that is becoming mainstream part of the classrooms for engineering and mathematical learning. Mr. Biggs says, '3D printing is a well-established industrial technology for prototyping and manufacturing, particularly popular with the aerospace and defence sectors. Also known as additive manufacturing (AM), 3D printing is the process of making a solid 3D object from a digital computer aided design (CAD) file...3D printing is a rapid production method with minimal waste material. Its design flexibility means users can manufacture bespoke objects for a low cost...Understanding and using this growing technology can benefit children's learning, particularly in science, technology, engineering and mathematics (STEM) subjects but also beyond these more traditional fields in music, design technology, history, geography and biology...Exciting and innovative projects are also a simple way to keep pupils engaged in STEM subjects, which is a vital step forward in addressing the STEM skills shortage.' Explaining the rise of 3D printers in schools and their use to develop new skills in students, he says, 'The increasing numbers of 3D printers in schools is not only due to the increasing recognition of 3D printing being a relevant and engaging educational tool, but also relates to the number and availability of low cost 3D printing machines...Advances in resources available for teachers and other education professionals are also making 3D printing more widely accessible...Using 3D printing as a production method enables students and pupils to move from the conception of an idea to producing a physical object with relative ease...Interrogating a physical object can make it easier for pupils to spot mistakes in designs. This allows them to gain valuable problem solving skills in a creative, hands-on way.' Read on...

The Engineer: The future of 3D printing in education
Author: Simon Biggs


Mohammad Anas Wahaj | 23 aug 2017

Rapid pace of innovation is the defining feature of the current era. According to the World Economic Forum, 'The speed of current breakthroughs has no historical precedent.' Financing industry now have innovative lending platforms, both for-profit and nonprofit, for small businesses. But there are concerns regarding many products as they may trap small businesses in a cycle of debt. Gina Harman, CEO (U.S. Network, Accion), explains the challenges that nonprofit lenders face due to rapid innovation happening in the industry and shares insights from the conversation between industry experts - Kate Mirkin (Salesforce.org, Salesforce's nonprofit social enterprise); Prashant Reddy (DemystData); Patrick Davis (CRF, Community Reinvestment Fund); Shaolee Sen (Accion). Myth 1 - The only barrier to scale is the absence of technology: Technology investments get wasted if there are no capable people to deploy it internally and manage the necessary changes in business processes. Challenges are even more when multiple organizations are involved in the project. Establishing and maintaining discipline is essential. Right technology with right data is required to maximize its utility. Myth 2 - For nonprofit organizations, passion to serve more people outweighs fear of change: Nonprofits must overcome lack of investment in talent, knowledge and resources required to drive technological innovation. Nonprofit organizations in business lending industry must consider change necessary to better serve their stakeholders. Collaborative approach to manage technological change must be adopted between the organization and the key stakeholders. Myth 3 - Only organizations with large technology budgets can innovate: Small investments in incremental improvements can add real value to organizations. Even effective data utilization can bring transformative changes at low cost. Within the social impact and mission-driven space, an approach with shared purpose and collective interests can help organizations collaborate and pool resources to implement and utilize costly technological innovations to provide value to the group. Read on...

Huffington Post: 3 Innovation Myths that Nonprofit Lenders Should Abandon
Author: Gina Harman


Mohammad Anas Wahaj | 19 aug 2017

Design influences products and services from inception to completion. John Maeda, Global Head of Computational Design & Inclusion at Automattic, in his '2017 Design in Tech' report explains that markets are relying on intangibles like design for a higher ROI. Tracy Leigh Hazzard, CEO of industrial design firm Hazz Design, explores the value of design in today's market, and the details Mr. Maeda has provided in his recently released report. Mr. Maeda is spearheading the new convergence across the design & technology industries. Data shows that design is an all-encompassing process of offering something to the market that is complete in every way, and also inclusive. Linking design directly to ROI provides measurement of value that design offers to organizations and how sucessful it actually was/is. Design is about market relevance and meaningful results. Mr. Maeda says, 'We moved from 'tech-led' to 'experience-led' digital products as services on smartphones took over and gave access to everyone.' Designers are finding more acceptance in the technology industry and their headcount is increasing. Linda Naiman, Inc.com Columnist, says, 'Making inclusive design profitable hinges on the principle that if you want to reach a larger market, you have to reach people you're not already reaching by being inclusive. This new frontier of design requires some technical understanding outside of purely classical design. The hybrid designer/developer, referred to as a 'unicorn' in the tech industry, is often relied upon to bridge that gap.' Read on...

Inc.com: Why Design Is the Best Bottom-Line Strategy
Author: Tracy Leigh Hazzard

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